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Gogiv

Conceptualizing the brand identity for Gogiv and composing a perfect balance between its user experience and visually stimulating user interface.

ROLE

UI-UX Designer

TOOLS

Adobe XD, Miro, Adobe Illustrator

DURATION

10 weeks

COLLABORATED WITH

UX Researchers, NGO staff,

Business Analysts

THE NEED

solve NGO's basic accounting needs so they can focus on their core objectives

connect humans with technology

build design language.

functional +
aesthetic interface

GOGIV AS A PERSON

CONFIDENT

but not bragging

DIRECT

but not blunt

OPEN

but not formal

HELPFUL

but not overbearing

SMART

but not stodgy

STAKEHOLDERS
PERSONA

Tanuja Mhatre

38 | NGO Accountant

GAINS

Tracking donors and their donations
Timely verification

PAINS

Tedious excel sheets
Tracking reminders of each donor
Searching for a specific transaction
Transfer previous records

 

MOTIVATION

Communicating with maximum donors
All records at one place
Quick recordings
Easy Edits

GOALS

Easy access to the donor details
Convenience at fingertips

Ashok Despande

44 | NGO Trustee

GAINS

Overviewing donations
Updating new projects

PAINS

Paper stacks
Updating excel sheets
Lack of direct overview

MOTIVATION

Easy comparison
Donor profiles and needs
All information at one place

GOALS

View total donations 
Donor status
Report generation

MINDMAP
IDENTITY DESIGN

Universal  |  Community  |  Transparency  |  Reliable  |  Warmth

The heart expresses warmth, positivity and transparency which are carried out by the NGO's and demonstrates a personalized vibe

MAPPING USER EXPERIENCE

WHAT WORKED

- Profile page as it is not available in excel
- Quick add feature
- The use of type of currency indicators

SUGGESTIONS

- Intuitive layout as employees were not very
  tech savvy.
- Filter option needs to be more versatile.
- A instant receipt generation.

- Would like to know which employee will be
  responsible for the particular donor.
- Verification of added donation be handled,
   what if it is a faulty donation?

 

WHATS HAPPENING

- Cautions about cash donation
- Need for Instant receipt generation to avoid delays
- Need for Instant donations, communications during festivals
- Struggle with excel

CONCERNS

- No delete option, as it might look fraudulent.
- Concerned about the security.
- Tax exemption generation.

INFORMATION ACHITECTURE
HOW DOES IT WORK?

Easily scannable, and any element of a list can be used to anchor and align list item content.

Dashboard consisting of graph curves, scales, and icons to make the stats screen look smooth and clean.

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Donor details for communication actions placed for quick contacting the donor.

Clearly defined form

and convenient interface relying on simple and uncomplicated functions

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Conveying important payment information in a clear and concise way specifying the individual elements

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WEBSITE REDESIGN
COLLATERALS

fin.

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